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About Us

As a health insurance broker in Thailand, Pacific Prime provides health insurance in Thailand to expatriates, travelers, and business owners.

About Us

About Us

Founded in 2000 by Neil Raymond, our Founder and CEO, Pacific Prime Thailand is a registered insurance broker in Thailand with headquarters in Hong Kong. The firm serves as one of the world’s leading global health insurance brokerages, with the goal of simplifying insurance.

We offer expert advice on a wide range of insurance plans available in the country. Our major focuses include:

As part of Pacific Prime’s global group of companies (including offices in Hong Kong, Singapore, China, Malaysia, the UAE, Indonesia, the UK, the US, Mexico, the Philippines, and Australia), our reach and experience allow us to consistently offer clients the most comprehensive customer service available on the market.

Internationally, our team boasts expert advisors, and with more than 24 years of operating experience, industry-leading systems, and stable leadership, Pacific Prime has grown the company from its humble Hong Kong beginnings to the global player it is today.

Our Thailand office

Pacific Prime Consultant Ltd. (License No. W00026/2560) is located in Bangkok and is a fully licensed health insurance broker in Thailand. Branded as Pacific Prime Thailand, our team of insurance advisors has the ability to support you from your initial health insurance consultation right through to providing claims support and assistance during renewal time. Our dedication to providing excellent and expert service is what sets them apart from their competitors.

Located close to Ploenchit BTS Station, on the 25th floor of One City Centre, Pacific Prime Thailand can provide health insurance solutions for:

Though focused on health insurance in Thailand, Pacific Prime Thailand can draw upon the wider Pacific Prime network and offer global solutions in almost any country in the world and for corporate clients of any size.

Meet the Advisors

Pacific Prime Thailand has a strong team of Thailand-based health insurance experts who are professional and knowledgeable. Their goal is to simplify insurance and provide the best account servicing for individuals, families, and local and multinational companies.

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Our Departments

As a health insurance broker in Thailand, we have a number of different business units dedicated to ensuring that you receive exceptional service no matter where in the insurance process you are or whether you’re an individual or business customer. These are our teams that strive to make sure your Pacific Prime experience is a great one:

  • Sales

  • Renewals

  • Sales Support

  • Client Services

  • Claims

  • Administration and Accounts

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Key Figures

Here are some figures we are incredibly proud of:


Our Global Operations

With offices in a multitude of regions across the globe, including Hong Kong, China, Singapore, Malaysia, Thailand, the Philippines, Indonesia, Mexico, the UAE, the UK, the US, and Australia, Pacific Prime Thailand is a part of a worldwide network of companies.

In addition to offering health insurance in Thailand, we can use our global network and years of experience to provide our clients with the best customer service possible in the following locations: 


Our Partners

Beyond partnerships with health insurers, Pacific Prime Thailand collaborates with a number of private and public organizations to deliver value to our clients. 

Our partners include:

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Why should you choose an insurance broker over an agent?

A broker prioritizes our clients’ needs and interests. With our expertise, we help you compare plans from various insurers to secure the right plan at the best possible price. Large brokers, like Pacific Prime Thailand, also offer additional client support, such as claims analysis and benefits negotiation. An insurance agent, on the other hand, is committed to selling policies on behalf of the insurer whom they earn their commissions from.


No matter what your medical insurance needs are, our Thailand team can provide you with the following services:

Resource Centre

Our wider Pacific Prime network also grants you access to our extensive resource center, including:

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Global Site
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